Privacy
Thank you for visiting our website (“Site”). The School of Modern Etiquette Pty Ltd. is committed to protecting the personal and corporate information of our Site users and customers with respect and sensitivity.
As a coaching business, we understand the importance of privacy and confidentiality when it comes to personal information. We want to assure you that we take every measure to ensure the privacy and security of your information.
Our Site uses cookies to personalize your experience and target advertising. By continuing to use our Site, you accept the terms of this Privacy Policy and our Terms & Conditions.
This Privacy Policy (together with our Terms & Conditions) identifies how we will collect and process any personally identifiable information that we collect from you or that you provide to us. Our privacy practices comply with relevant data privacy laws, including:
The General Data Protection Regulation (GDPR) in Europe
The Personal Information Protection and Electronic Documents Act of Canada
The Lei Geral de Proteçao de Dados (LGPD) in Brazil
The Act on Protection of Personal Information in Japan
We may make changes to this Privacy Policy as our services evolve and we perceive the need or desirability of using your personal data collected in other ways. The effective date of any changes will appear at the end of this Privacy Policy. We encourage you to check our Site frequently to review the current Privacy Policy in effect and any changes that may have been made to it.
By providing your Personal Information to us in any format (e.g., via email, telephone, fax, or in-person) and/or continuing to use any of our services or visiting our Site, you accept and consent to the practices described in this Privacy Policy.
Introduction
This Privacy Policy describes how The School of Modern Etiquette Pty Ltd. collects, uses, and shares information about visitors to our website at www.schoolofmodernetiquette.com, attendees of our programs, individuals who request information, and other users of our services. The website and our other programs and services are the “Services.” This Policy describes how we obtain and use personal data (which can be used to identify a specific individual) and anonymous data (which cannot).
The Policy applies to all users of our Services, regardless of location.
What Personal Information do we collect?
We collect personal information that you enter on our Site or otherwise volunteer to us when you contact us to request information or register for or attend our programs. You can choose not to provide certain information, but then you might not be able to take advantage of many of our features.
For purposes of this Policy, “Personal Information” means information (whether stored electronically or in paper-based filing systems) relating to a living individual who can be identified from that data (or from that data and other information in our possession).
Information willingly provided by individuals who contact us
When you contact us through our Site or by corresponding with us by phone or e-mail, we may collect Personal Information including:
Identifiers: name, address, email, and phone; or other relevant information, if applicable;
Other Data: credit card and account information collected when you purchase products or services;
Protected classes: gender, age, self-assessment data, and results (i.e., the information you input when taking self-assessment quizzes);
Education Information: educational background;
Inferences: Personal information about your goals and aspirations.
The examples given above are not meant to provide an exhaustive list but are examples of the kinds of data included in each category. The School of Modern Etiquette Pty Ltd. collects only that Personal Information that is relevant for the purposes for which the data is requested. We do not use your Personal Information in any way that is incompatible with the purposes for which it was collected or for which you have consented.
Cookies
Our coaching business website uses cookies to enhance your experience and provide targeted advertising. Cookies are small text documents that contain a unique identifier and are stored on your computer's hard drive. When you visit our website, your computer is asked for permission to store this file in a designated part of your hard drive for cookies.
We use cookies to:
Personalize your experience with our website;
Collect aggregate information about website usage by all of our users;
Control the display of advertisements;
Offer other products, services, and functionalities personalized to you;
Improve the performance of our website to provide you with a better user experience.
By continuing to use our website, you consent to the use of cookies as described in this policy. If you do not consent to our use of cookies, you may block them through settings in your browser. However, if you choose to block our use of cookies, some aspects of the website may not work properly, and you may not be able to access all or part of our website or use all the features available.
We use the following types of cookies:
Strictly Necessary Cookies
We use cookies that are essential for the operation of our website, such as allowing you to use our shopping basket function when purchasing products and services.
Session Cookies
We use cookies to identify your browsing session uniquely, which allows us to coordinate this information with data from our website server.
Analytics
We use "analytics" cookies, which, in conjunction with our web server's log files, allow us to calculate the aggregate number of people visiting our website and which parts of our website are most popular. This helps us gather feedback to improve our website and offer the best user experience.
Targeting
We also use cookies to record your visit to our website, the pages you have visited, and the links you have followed. We will use this information to make our advertising more relevant to your interests, and we may also share this information with third parties for this purpose.
Personal Information
We use personal information that you provide to us to:
Provide you with the coaching services that you request from us;
Contact you in the future to provide you with information about other products and services we offer;
Notify you about changes to our services;
Comply with applicable laws and regulations;
Perform data analyses (including anonymization and aggregation of personal information);
For training purposes, quality assurance, and to record details about the coaching services you order from us.
We also collect information about you to:
Provide targeted advertising and marketing services;
Administer our website and for internal operations, including troubleshooting, data analysis, testing, research, statistical, and survey purposes;
Improve our website to ensure that content is presented in the most effective manner for you and your computer;
Keep our website safe and secure
The School of Modern Etiquette is committed to protecting your privacy and ensuring that your personal information is processed lawfully and fairly. This Privacy Policy explains how we collect, use, and disclose your personal information and the steps we take to ensure it is kept secure.
Information we collect
We may collect personal information from you when you visit our website, register for our courses, or contact us for information. This personal information may include your name, email address, telephone number, and payment details.
How we use your Personal Information
We may use your personal information to:
Provide you with our coaching services
Manage your account with us
Process payments
Communicate with you
Improve our coaching services and website
Do we share your Personal Information with any third parties?
The School of Modern Etiquette does not sell your Personal Information to any third parties. To provide our coaching services, we sometimes disclose Personal Information to service providers for business purposes. Sometimes we disclose your Personal Information to those third parties, and they sometimes collect your Personal Information in the first instance and provide it to us.
Our service providers are contractually obligated to comply with all applicable laws, and all such third parties use your Personal Information only on behalf of The School of Modern Etiquette and under the instructions of The School of Modern Etiquette on how your information may be used and processed. The School of Modern Etiquette takes reasonable steps to ensure these third parties use your Personal Information only for the purposes for which they have been engaged by the School of Modern Etiquette, that they do not share or sell your Personal Information to anyone else.
Our storage of your Personal Information
The School of Modern Etiquette uses reasonable and appropriate measures to protect your Personal Information from loss, misuse, and unauthorized access, disclosure, alteration, and destruction, taking into due account the risks involved in the processing undertaken and the nature of the Personal Information we collect.
We will keep your personal data for as long as we need it, or as otherwise prescribed by law. This period will vary depending on your interactions with us. We may also keep a record of correspondence with you (for example, if you have made a complaint about our services) for as long as is necessary to protect us from a legal claim.
You may unsubscribe from any of our online email updates and marketing by following the unsubscribe instructions in the body of any email message we have sent to you. We will take commercially reasonable steps to implement your unsubscribe requests promptly, but you may still receive promotional information from us by email for up to 10 days. You may also continue to receive information from those third parties to whom we have previously disclosed your Personal Information.
Please note that when you unsubscribe from our marketing communications, we will keep a record of your email address to ensure we do not send you marketing emails in the future.
Access to other websites
Our website may include links to and from other websites of our partner networks and affiliates. If you follow a link to any of these websites, please note that these websites are not covered by this Privacy Policy. We are not responsible for the privacy practices of any third parties or the content of linked sites, although we do encourage you to read the applicable privacy policies and terms and conditions of such parties or websites. This Privacy Policy only applies to how The School of Modern Etiquette deals with your Personal Information, and it does not apply to any other company or any other company's websites even if you access them via our website. Please check those websites' policies before you submit any Personal Information to them.
Protecting Children's Privacy
At The School of Modern Etiquette, we take children's privacy and safety very seriously. Our website is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. We have taken measures to ensure compliance with the Children's Online Privacy Protection Act of 1998 (COPPA), and we provide content on our site that we believe is suitable for users aged 13 and above. We encourage parents to have open conversations with their children about online safety and to monitor their children's internet use.
Additional Policies In Compliance with the CCPA
As an Australian consumer, you have certain rights with respect to your personal information under the California Consumer Privacy Act (CCPA). We take these rights seriously and are committed to complying with the CCPA.
Right to Know About Personal Information Collected, Used, Disclosed, or Sold
As an Australian consumer, you have the right to request that we disclose what personal information we have collected, used, disclosed, and sold over the 12-month period preceding your request. To exercise this right, you must submit a verifiable request to know such information. You can do so by sending an email to contact@schoolofmodernetiquette.com.
2. Right to Request Deletion of Personal Information
You have the right to request that we delete any personal information we have collected or maintained about you. To exercise this right, you must submit a verifiable request to delete such information. You can do so by sending an email to contact@schoolofmodernetiquette.com.
3. Right to Non-Discrimination for the Exercise of a Consumer's Privacy Rights
You have the right not to be discriminated against because you have exercised any of your rights under the CCPA. This means that we may not deny goods or services to you, charge you different rates for goods or services, or provide a different level or quality of goods or services if you choose to exercise your rights under the CCPA (unless the different rate or different level or quality is reasonably related to the value to the business of your data).
4. Submitting a CCPA Data Request
To submit a request to know about the personal information we collect about you as described in Section 8.1 or a request for deletion of your personal information as described in Section 8.2, please contact us by emailing us at contact@schoolofmoderneiquette.com.
Conditions of Use and Changes to Our Privacy Policy
By using our website, you agree to the terms and conditions of this Privacy Policy. If you have any concerns about our privacy practices, please contact us with a thorough description, and we will do our best to resolve them. As our business evolves, we may need to update our Privacy Policy and Terms & Conditions. We may email periodic reminders of our notices and conditions, but you should check our website frequently to stay informed of any changes. Unless stated otherwise, our current Privacy Policy applies to all information we have about you and your account.
Contacting Us
[Name of Coaching Business] is owned and operated by Monika Walczak and The School of Modern Etiquette Pty Ltd. If you have any questions or suggestions regarding this Privacy Policy or our privacy practices, please email us at contact@schoolofmodernetiquette.com.
Updated 2 April 2023